Accounts receivable & credit · Industrial supply & MRO
Cash collected, credit exposure held in check.
The aging shows invoices past 60 days, but dunning only goes out when someone has time. Short-pays land with no remittance and cash sits unapplied.
The reality
Collections is a follow-up problem.
The work is relentless and repetitive: read the aging, send the dunning sequence, match the ACH against open invoices, chase the short-pay for a reason code, and decide whether the account goes on credit hold before the next order ships. Skip a step and DSO climbs while exposure quietly builds on a slow-paying account.
The operator owns the receivable end to end: it flags the overdue invoice, runs the collection sequence on schedule, applies incoming cash against the remittance, opens a dispute when the short-pay doesn't reconcile, and places or releases the credit hold against the customer's limit.
How the operator runs accounts receivable & credit
Account ACME-220 · Aging
dunning- INV-66120 past 45 days flagged
- First reminder sent
- Second notice queued for day 60
01Flag and dun
Reads the aging, flags overdue invoices, and runs the dunning sequence on schedule.
Account ACME-220 · Cash app
applying- ACH $14,200 received
- Matched to INV-66120, 66180
- Short-pay $300 — opening dispute
02Apply the cash
Matches incoming ACH and checks against open invoices using the remittance detail.
Account ACME-220 · Credit
deciding- Exposure $48k vs limit $50k
- New order would breach limit
- Hold placed, AR notified
03Hold or release
Tests the open balance against the credit limit and places or releases the hold before the next order ships.
The outcome
−50% reduction in overdue AR days
Cash collected, credit exposure controlled
- Dunning sequences run on schedule, not when there's time
- Cash applied to the right invoice from the remittance detail
- Credit holds land before the over-limit order ships
Common questions
Accounts receivable & credit
- What does the Accounts receivable & credit operator do?
- The operator owns the receivable end to end: it flags the overdue invoice, runs the collection sequence on schedule, applies incoming cash against the remittance, opens a dispute when the short-pay doesn't reconcile, and places or releases the credit hold against the customer's limit.
- What impact does the Accounts receivable & credit operator have?
- −50% reduction in overdue AR days. Cash collected, credit exposure controlled
- How does the Accounts receivable & credit operator work?
- Reads the aging, flags overdue invoices, and runs the dunning sequence on schedule. Matches incoming ACH and checks against open invoices using the remittance detail. Tests the open balance against the credit limit and places or releases the hold before the next order ships.
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