Billing & account operations · Fuel & propane distribution
Invoice every drop, collect what's owed.
Delivery tickets come back with metered gallons to price, tax, and invoice. Budget plans need reconciling, and overdue accounts get filled again before anyone flags.
The reality
An unbilled ticket is lost margin.
The driver delivers 212 gallons, the ticket has to be priced at the right tier, taxed, and invoiced, the budget-plan customer's monthly draw reconciled against actual usage, and AR worked so the account that's 60 days past due doesn't keep getting filled. When tickets sit unposted, cash and margin both leak.
The operator owns billing operations: it prices and invoices every delivery ticket, applies incoming payments, reconciles budget plans against actual gallons, and flags overdue accounts for collection or delivery hold before the next truck rolls.
How the operator runs billing & account operations
Ticket 50318 · Account 7741
invoicing- 212 gallons metered
- Price tier applied
- Tax calculated — invoicing
01Price & invoice
Reads the delivery ticket, applies the correct price tier and tax, and generates the invoice to the account.
Budget plan · Account 7741
reconciling- Payment posted
- Actual usage pulled
- Monthly draw — recalculating
02Apply & reconcile
Posts incoming payments and reconciles budget-plan accounts against actual gallons burned this cycle.
AR aging · Review
flagging- Aging report pulled
- 60-day accounts identified
- Delivery hold — applying
03Work the receivables
Flags overdue balances, applies delivery holds where needed, and queues collection outreach.
The outcome
−55% of billing-desk work off the team
Accurate invoices out, receivables collected on time.
- Every delivery ticket priced and invoiced the day it comes back
- Budget plans reconciled to actual gallons, not left to drift
- Past-due accounts held before they get another tank on credit
Common questions
Billing & account operations
- What does the Billing & account operations operator do?
- The operator owns billing operations: it prices and invoices every delivery ticket, applies incoming payments, reconciles budget plans against actual gallons, and flags overdue accounts for collection or delivery hold before the next truck rolls.
- What impact does the Billing & account operations operator have?
- −55% of billing-desk work off the team. Accurate invoices out, receivables collected on time.
- How does the Billing & account operations operator work?
- Reads the delivery ticket, applies the correct price tier and tax, and generates the invoice to the account. Posts incoming payments and reconciles budget-plan accounts against actual gallons burned this cycle. Flags overdue balances, applies delivery holds where needed, and queues collection outreach.
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