Pricing & contract management · Medical & dental supply
Bill every line at the contract price.
GPO contracts set tier pricing across thousands of items. The moment that file drifts from the ERP, invoices ship at list — each a chargeback.
The reality
Contract pricing is a sync problem.
A GPO tier activates, the contract file update lags the ERP price master, and a member facility gets invoiced at list on items that should price at tier. The facility's contract administrator catches it, files a chargeback, and now it's a credit memo, a rebill, and a manual reconciliation between the GPO contract, the ERP, and the member roster — for every line that slipped.
The operator owns contract pricing. It flags the discrepancy the moment an invoice line prices off-contract, maps the item and facility to the correct GPO tier, corrects the invoice before it goes out, and notifies the rep — so the contract price is right the first time instead of recovered through chargebacks.
How the operator runs pricing & contract management
Invoice INV-6620 · Price audit
auditing- Facility on GPO contract C-4471
- Line 7 priced at list — off-contract
- Discrepancy flagged before send
01Flag the discrepancy
Compares each invoice line to the member's active GPO contract and flags any off-contract price.
Line 7 · Contract mapping
mapping- Item matched to contract C-4471
- Tier 2 member pricing confirmed
- Correct price resolved: $42.10
02Map to the contract tier
Resolves the item and facility to the correct GPO tier and the price it should carry.
Invoice INV-6620 · Correction
correcting- Line 7 repriced to contract
- Invoice corrected pre-send
- Rep notified — no chargeback
03Correct & notify
Corrects the invoice to contract price and notifies the rep of the catch and the fix.
The outcome
−70% of contract-price exception volume
Contract pricing accurate on every invoice
- Off-contract lines caught before the invoice goes out
- Items and facilities mapped to the right GPO tier, not list
- Chargebacks and credit memos replaced with first-pass accuracy
Common questions
Pricing & contract management
- What does the Pricing & contract management operator do?
- The operator owns contract pricing. It flags the discrepancy the moment an invoice line prices off-contract, maps the item and facility to the correct GPO tier, corrects the invoice before it goes out, and notifies the rep — so the contract price is right the first time instead of recovered through chargebacks.
- What impact does the Pricing & contract management operator have?
- −70% of contract-price exception volume. Contract pricing accurate on every invoice
- How does the Pricing & contract management operator work?
- Compares each invoice line to the member's active GPO contract and flags any off-contract price. Resolves the item and facility to the correct GPO tier and the price it should carry. Corrects the invoice to contract price and notifies the rep of the catch and the fix.
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