Manufacturing / Electronics & PCB assembly
The PCB assembly desk, run end to end
Evos operators take a work order from intake to shipped: scheduling lines, covering the BOM, and compiling the quality file. They run on your MRP and quality system, live in 24 hours.
- Order desk
- Build scheduling
- Procurement
- Quality file
The reality
The schedule is only as good as the last shortage report, and the report is always behind.
A work order lands and the planner pulls a shortage report against the BOM, kits what is on hand, and slots the build. Then an allocated part hits zero stock, a customer calls for an expedite, and a first-article report is due before anything ships. Each of those is a buyer chasing a broker, a planner reshuffling the line, and a quality engineer hand-compiling IPC records from test data. The order desk fields the status calls in between.
None of it is hard. It is just constant, and it all runs through people who already have a full queue. So the only way the desk has ever absorbed more orders, more change requests, or a tighter market is by adding more planners and buyers and quality staff.
The operators on the desk.
- 01
01
Customer service & order desk
Takes order intake and change orders, checks feasibility on expedite requests, and answers WIP-status inquiries so customers always know where their boards stand.
See the operator−60% of inbound customer-status inquiries resolved without staff
- 02
02
Production planning & scheduling
Slots the work order against line capacity, runs the shortage report to confirm the kit, and reprioritizes the build schedule when a component or commit date moves.
See the operator−65% of planner time on daily schedule changes
- 03
03
Purchasing & supply chain
Covers BOM gaps when an allocated part hits zero stock, sources through authorized distributors or the broker market, places the PO, and tracks delivery to keep the line fed.
See the operator−55% of buyer hours on spot-buy coordination
- 04
04
Quality & compliance documentation
Compiles the IPC-A-610 inspection records, test reports, and first-article submissions so the build ships with a complete, traceable documentation package.
See the operator60% less documentation prep time per build
The after
The desk keeps pace with the order book, not the headcount.
Operators handle the routine intake, scheduling, sourcing, and documentation so your team works the exceptions that actually need judgment.
- Schedule changes from a shortage or expedite reprioritized the same day, not at the next planning meeting
- BOM gaps sourced and on a tracked PO before they become a line-down event
- Builds ship with the IPC and first-article documentation already compiled
The operators in detail.
What each does, its purpose, and the performance you can expect. See the full catalogue.
4 / 4 operators
| № | Operator | Industry | Sub-industry | Description | Purpose | Exp. performance | Example |
|---|---|---|---|---|---|---|---|
| 001 | Production planning & scheduling | Manufacturing | Electronics & PCB assembly | Owns build-schedule prioritisation, BOM allocation, and WIP flow end to end. | Lines fed, boards out on commit dates. | −65% of planner time on daily schedule changes | Component shortage identified; alternate sourced, schedule reprioritised, line kept running. |
| 002 | Purchasing & supply chain | Manufacturing | Electronics & PCB assembly | Owns component procurement, vendor qualifications, and shortage resolution end to end. | BOM coverage maintained, no line-down events. | −55% of buyer hours on spot-buy coordination | Allocated component hits zero stock; broker sourced, PO placed, delivery tracked. |
| 003 | Quality & compliance documentation | Manufacturing | Electronics & PCB assembly | Owns IPC compliance records, test reports, and customer quality submissions end to end. | Shipments leave with complete, accurate documentation. | −60% of documentation prep time per build | Customer demands first-article IPC report; compiled from test data and submitted. |
| 004 | Customer service & order desk | Manufacturing | Electronics & PCB assembly | Owns order intake, change orders, and delivery status communication end to end. | Customers always know their order status. | −60% of inbound customer-status inquiries resolved without staff | Customer requests expedite; feasibility checked, schedule adjusted, confirmation issued. |
Run your PCB assembly desk on operators
They run on your MRP and quality system, live in 24 hours.