Retail / Grocery & convenience
The back office behind every shelf, run by operators
Evos operators run planogram compliance, DSD reconciliation, price and promo execution, and shrink reporting on your own scan data, ordering system, and DSD records. Each one is live in 24 hours.
- Shelf set
- DSD receiving
- Price & promo
- Shrink close
The reality
The shelf is only as good as the back office nobody sees.
A DSD driver drops a load before the store opens. The receiver scans it against a paper invoice, the cost on the invoice does not match the cost on the receiving list, and the credit for the expired yogurt never gets raised. Meanwhile the weekly ad goes live but half the promo tags never made it to the shelf edge, scan data shows a void in the cereal set that has sat empty for nine days, and the planogram record still says the SKU is there. Every one of these is a small leak. Together they are the shrink number the regional manager asks about on the monthly call.
None of this is hard work. It is reconciling invoices line by line, walking the aisle to verify tags, chasing credits, and rebuilding a shrink report in a spreadsheet at month end. It has only ever scaled one way: more people doing more checks across more stores. Add a banner, add headcount. The work never compounds, and the leaks come back the week after you fix them.
The operators on the desk.
- 01
01
Category & shelf management
Reads scan data to catch voids and out-of-stocks, raises the replenishment, and keeps each store's planogram record matching what is actually on the shelf.
See the operator−55% of category-admin work off the team
- 02
02
Supplier & DSD management
Checks each direct-store delivery against the invoice and the DEX feed, flags shorts and expired credits, and reconciles cost discrepancies before the receiver signs off.
See the operator−50% of DSD-admin effort off the team
- 03
03
Pricing & promotions desk
Executes price changes and promo activations on schedule, verifies shelf-edge tags match system price, and logs the exceptions where the ad and the register disagree.
See the operator−60% of pricing-admin work off the team
- 04
04
Shrink & compliance reporting
Compiles the period shrink report, traces variances back to receiving and pricing, assigns corrective actions, and files the regulatory paperwork on time.
See the operator45% of compliance-reporting work taken off the team
The after
The desk runs itself, and the shelf stays right.
Voids, DSD shorts, price exceptions, and shrink variances surface and get worked the day they happen, not at month end. Your team handles the calls and the corrective actions, not the reconciliation.
- Voids and out-of-stocks caught off scan data and replenished before they sit a week
- Every DSD delivery reconciled against invoice and DEX, with credits raised automatically
- Shrink variances traced to source and filed on time, with corrective actions assigned
The operators in detail.
What each does, its purpose, and the performance you can expect. See the full catalogue.
4 / 4 operators
| № | Operator | Industry | Sub-industry | Description | Purpose | Exp. performance | Example |
|---|---|---|---|---|---|---|---|
| 001 | Category & shelf management | Retail | Grocery & convenience | Owns planogram compliance, category reviews, and shelf-level replenishment | Shelves set correctly, voids eliminated | −55% of category-admin work off the team | Void detected on scan data; operator raises replenishment, updates planogram record |
| 002 | Supplier & DSD management | Retail | Grocery & convenience | Owns direct-store-delivery coordination, invoice reconciliation, and credits | DSD suppliers managed with no shrinkage | −50% of DSD-admin effort off the team | DSD delivery short; operator flags, raises credit request, reconciles against invoice |
| 003 | Pricing & promotions desk | Retail | Grocery & convenience | Owns price change execution, promo setup, and compliance verification | Prices accurate, promos live on time | −60% of pricing-admin work off the team | Promotion window opens; operator verifies activation, checks compliance, logs exceptions |
| 004 | Shrink & compliance reporting | Retail | Grocery & convenience | Owns shrink data, regulatory compliance filings, and corrective action tracking | Shrink variances traced and actioned, filings submitted on time | −45% of compliance-reporting work off the team | Monthly shrink report compiled, variances flagged, corrective actions assigned and tracked |
Put the grocery back office on operators
Connected to your scan data, ordering system, and DSD records, and live in 24 hours.