Cargo claims & CP disputes · Shipowners & vessel operators
Claim files built and progressed without a claims handler.
Opens the claim file, gathers evidence, and drives the exchange up to the point a lawyer is needed. Today it runs on people — checking, chasing, and keying it by hand, one case at a time.
The reality
Opens the claim file, gathers evidence, and drives the exchange up to the point a lawyer is needed.
Shortlanding alleged at discharge — pulls ullage reports and mate's receipts, assembles the defence file, responds inside the notice period. That is the shape of the work, over and over — and every case is a person’s time.
An Evos operator owns that loop end to end: it cargo claims & CP disputes runs the job without a person driving each step, on the systems your team already uses.
How the operator runs cargo claims & CP disputes
Shipowners & vessel operators · Intake
detected- Shortlanding alleged at discharge
- Context assembled
01Pick up the work
Watches the systems and channels where the work lands, and picks it up the moment it appears.
Shipowners & vessel operators · In progress
running- Shortlanding alleged at discharge
- Pulls ullage reports
- Mate's receipts
02Work it end to end
Runs the core of the job — the decisions and actions — without a person driving each step.
Shipowners & vessel operators · Resolved
done- Responds inside the notice period
- Written to system of record
03Close it out
Resolves the case and writes the result back to your systems of record, with a full trail.
The outcome
−45% of claim-file assembly off the team
Claim files built and progressed without a claims handler.
- Shortlanding alleged at discharge — without a person driving it
- Handled on the systems your team already uses
- A full, auditable trail on every decision
Common questions
Cargo claims & CP disputes
- What does the Cargo claims & CP disputes operator do?
- An Evos operator owns that loop end to end: it cargo claims & CP disputes runs the job without a person driving each step, on the systems your team already uses.
- What impact does the Cargo claims & CP disputes operator have?
- −45% of claim-file assembly off the team. Claim files built and progressed without a claims handler.
- How does the Cargo claims & CP disputes operator work?
- Watches the systems and channels where the work lands, and picks it up the moment it appears. Runs the core of the job — the decisions and actions — without a person driving each step. Resolves the case and writes the result back to your systems of record, with a full trail.
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