Laytime & demurrage claims · Shipowners & vessel operators
Demurrage earned and claimed without a post-fixture backlog.
Builds laytime statements from the SOF and files demurrage claims before the time bar. Today it runs on people — checking, chasing, and keying it by hand, one case at a time.
The reality
Builds laytime statements from the SOF and files demurrage claims before the time bar.
SOF arrives from agent — calculates laytime, identifies 2.4 days on demurrage, files claim inside the time bar. That is the shape of the work, over and over — and every case is a person’s time.
An Evos operator owns that loop end to end: it laytime & demurrage claims runs the job without a person driving each step, on the systems your team already uses.
How the operator runs laytime & demurrage claims
Shipowners & vessel operators · Intake
detected- SOF arrives from agent
- Context assembled
01Pick up the work
Watches the systems and channels where the work lands, and picks it up the moment it appears.
Shipowners & vessel operators · In progress
running- SOF arrives from agent
- Calculates laytime
- Identifies 2.4 days on demurrage
02Work it end to end
Runs the core of the job — the decisions and actions — without a person driving each step.
Shipowners & vessel operators · Resolved
done- Files claim inside the time bar
- Written to system of record
03Close it out
Resolves the case and writes the result back to your systems of record, with a full trail.
The outcome
−50% of demurrage-desk work off the team
Demurrage earned and claimed without a post-fixture backlog.
- SOF arrives from agent — without a person driving it
- Handled on the systems your team already uses
- A full, auditable trail on every decision
Common questions
Laytime & demurrage claims
- What does the Laytime & demurrage claims operator do?
- An Evos operator owns that loop end to end: it laytime & demurrage claims runs the job without a person driving each step, on the systems your team already uses.
- What impact does the Laytime & demurrage claims operator have?
- −50% of demurrage-desk work off the team. Demurrage earned and claimed without a post-fixture backlog.
- How does the Laytime & demurrage claims operator work?
- Watches the systems and channels where the work lands, and picks it up the moment it appears. Runs the core of the job — the decisions and actions — without a person driving each step. Resolves the case and writes the result back to your systems of record, with a full trail.
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