Client billing & reporting · Warehousing & 3PL
Bill every client right on the cycle.
Storage days, pick fees, and accessorials sit scattered across the WMS, invoiced by hand. One disputed charge, and nobody can pull the pallet history.
The reality
3PL billing is a compilation problem.
Receiving, storage days, pick fees, and accessorials are scattered across the WMS, and the billing clerk stitches them into an invoice by hand against a rate card nobody fully remembers. A client disputes a $900 storage charge, the clerk spends two days pulling pallet movement history, and the corrected invoice lands after the AR aging has already slipped.
The operator pulls the billable activity straight from the WMS, prices it against the client's contract rate card, and produces the invoice and activity report on cycle. When a charge is disputed, it reconstructs the pallet history in minutes and issues the corrected invoice the same day.
How the operator runs client billing & reporting
Acme · Cycle 04
compiling- 412 receipts logged
- Storage days — 2,140 pallet-days
- Accessorials — pulling labor lines
01Pull billable activity
Extracts receipts, storage days, picks, and accessorials from the WMS for the client's billing period.
Acme · Rating
rating- Storage priced — $0.42/pallet-day
- Free-time honored — 5 days waived
- Off-card SKU — flagged for review
02Price to the contract
Applies the client rate card to each line, validates minimums and free-time, and flags anything outside the agreement.
Acme · Dispute 71
resolving- Storage history pulled — 14 pallets
- Overcharge confirmed — 3 days
- Corrected invoice issued — same day
03Issue and reconcile
Generates the invoice and activity report, and reconstructs pallet history to resolve any disputed charge same day.
The outcome
−70% of billing prep time reclaimed
Clients are billed accurately on cycle without anyone compiling spreadsheets.
- Billable activity pulled straight from the WMS, not rekeyed
- Every line priced against the client's actual contract rate card
- Disputes resolved with pallet history in minutes, not days
Common questions
Client billing & reporting
- What does the Client billing & reporting operator do?
- The operator pulls the billable activity straight from the WMS, prices it against the client's contract rate card, and produces the invoice and activity report on cycle. When a charge is disputed, it reconstructs the pallet history in minutes and issues the corrected invoice the same day.
- What impact does the Client billing & reporting operator have?
- −70% of billing prep time reclaimed. Clients are billed accurately on cycle without anyone compiling spreadsheets.
- How does the Client billing & reporting operator work?
- Extracts receipts, storage days, picks, and accessorials from the WMS for the client's billing period. Applies the client rate card to each line, validates minimums and free-time, and flags anything outside the agreement. Generates the invoice and activity report, and reconstructs pallet history to resolve any disputed charge same day.
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