Inbound & receiving operations · Warehousing & 3PL
Receive every load clean against the ASN.
A trailer backs in with 40 pallets and an ASN that says 42. The receiver signs and inherits the shortage, and the inventory is wrong by morning.
The reality
Receiving is a reconciliation problem.
The ASN says one thing, the BOL says another, and the physical count says a third. A receiver eyeballs the pallet count, signs the POD, and moves on — and now the WMS shows on-hand that never arrived. The client finds out at cycle count, the claim window has closed, and nobody can say which party owned the shortage.
The operator matches the inbound against the PO and ASN line by line, reconciles SKU, lot, and quantity at the door, and opens the discrepancy claim with the carrier before the driver leaves. Putaway directives post to the WMS clean, and the receiving desk stops running on a clipboard and a guess.
How the operator runs inbound & receiving operations
ASN 33912 · Receiving
matching- PO 7741 — 12 lines matched
- Carrier seal intact — verified
- Pallet 9 — count short 2, checking
01Match the ASN to the PO
Reads the ASN, PO, and BOL, compares SKUs and quantities, and flags any count or lot mismatch.
ASN 33912 · Exception
resolving- Short 2 units — BOL confirms
- OS&D claim opened — driver signed
- Client notified — exception logged
02Resolve the discrepancy
Confirms the shortage against the BOL, files the carrier OS&D claim, and notes it before the driver leaves.
ASN 33912 · Putaway
posting- Received qty posted — net of short
- Lot capture complete
- Putaway tasks released — 38 pallets
03Direct putaway in the WMS
Posts received quantities, assigns bin locations by velocity, and releases putaway tasks without a supervisor touching it.
The outcome
−50% of receiving admin eliminated
Inventory stays accurate and putaway moves without a supervisor in the loop.
- Shortages caught at the door, while the claim window is still open
- WMS on-hand matches what actually came off the trailer
- Putaway directed by velocity without a manual queue
Common questions
Inbound & receiving operations
- What does the Inbound & receiving operations operator do?
- The operator matches the inbound against the PO and ASN line by line, reconciles SKU, lot, and quantity at the door, and opens the discrepancy claim with the carrier before the driver leaves. Putaway directives post to the WMS clean, and the receiving desk stops running on a clipboard and a guess.
- What impact does the Inbound & receiving operations operator have?
- −50% of receiving admin eliminated. Inventory stays accurate and putaway moves without a supervisor in the loop.
- How does the Inbound & receiving operations operator work?
- Reads the ASN, PO, and BOL, compares SKUs and quantities, and flags any count or lot mismatch. Confirms the shortage against the BOL, files the carrier OS&D claim, and notes it before the driver leaves. Posts received quantities, assigns bin locations by velocity, and releases putaway tasks without a supervisor touching it.
More operators in Warehousing & 3PL
See the full catalogue →