Freight billing & settlement · Freight brokerage
Close every settlement clean and on time.
A carrier bills detention against a rate con with no signed BOL and a missing lumper receipt. Every exception like it stalls the pay run.
The reality
Settlement is a reconciliation problem.
A carrier bills $2,400 against a $2,150 rate con, claiming three hours of detention. There's no signed BOL backing the wait time, the lumper receipt is missing, and the invoice number doesn't match the load. The pay run waits while someone untangles it by hand.
The operator audits every invoice against the rate con and the proof of delivery, validates each accessorial to its supporting document, approves what's clean, and resolves the disputes — approving the documented portion and flagging the rest — so the cycle closes within SLA.
How the operator runs freight billing & settlement
Invoice 5571 · Audit
auditing- Line haul $2,150 — matches rate con
- POD signed — delivery confirmed
- Detention $250 — checking BOL times
01Audit against the rate con
Matches each carrier invoice to its rate con and signed BOL, checking line haul, fuel, and accessorials against the agreed terms.
Invoice 5571 · Exception
resolving- Detention — no signed wait time
- Partial approved — $2,150 clean
- Disputed $250 — flagged to carrier
02Resolve the exceptions
Validates each disputed accessorial to its supporting document, approves the documented portion, and flags the rest with a reason.
Load 88231 · Settlement
closing- Carrier pay posted — $2,150
- Shipper invoice generated + POD
- Load closed — margin booked
03Close and invoice
Posts approved carrier pay, generates the shipper invoice with backup attached, and closes the load in the TMS.
The outcome
−70% of billing exceptions handled without staff
Accurate settlements close on time, every cycle, with backup attached.
- Every invoice audited against the rate con and proof of delivery
- Accessorial disputes resolved to the supporting document, not waved through
- Pay cycles close within SLA without an exception queue to clear
Common questions
Freight billing & settlement
- What does the Freight billing & settlement operator do?
- The operator audits every invoice against the rate con and the proof of delivery, validates each accessorial to its supporting document, approves what's clean, and resolves the disputes — approving the documented portion and flagging the rest — so the cycle closes within SLA.
- What impact does the Freight billing & settlement operator have?
- −70% of billing exceptions handled without staff. Accurate settlements close on time, every cycle, with backup attached.
- How does the Freight billing & settlement operator work?
- Matches each carrier invoice to its rate con and signed BOL, checking line haul, fuel, and accessorials against the agreed terms. Validates each disputed accessorial to its supporting document, approves the documented portion, and flags the rest with a reason. Posts approved carrier pay, generates the shipper invoice with backup attached, and closes the load in the TMS.
More operators in Freight brokerage
See the full catalogue →