Logistics / Warehousing & 3PL
Run the 3PL desk without growing the back office
Evos operators handle the desk work behind every load — receiving, outbound, inventory, returns, and client billing — on your own WMS and billing system. They go live in 24 hours, no integration project.
- Receiving
- Outbound
- Inventory & returns
- Client billing
The reality
The desk work behind every load only scales by hiring more people to do it.
A truck backs into the dock and the ASN says 30 pallets; 28 arrive, two are damaged. Someone matches it to the PO, photographs the damage, logs the discrepancy, files the claim, and corrects the WMS before putaway can start. Meanwhile orders are stacking against carrier cutoffs, a client is asking why their inventory report shows units that aren't on the shelf, and month-end billing is a spreadsheet rebuilt by hand from activity that nobody captured as it happened.
Every one of these is judgment work tied to a real artifact — an ASN, a rate card, a pallet history, an RMA. None of it fits a rule in the WMS, so it has always landed on a person. When volume doubles or a new client onboards, the only lever is another hire, another seat, another month of training before they know the accounts.
The operators on the desk.
- 01
01
Inbound & receiving operations
Matches each inbound shipment against the ASN and PO, assigns license plates, and logs short, over, and damaged counts in the WMS so putaway happens without a supervisor chasing the dock.
See the operator−50% of receiving admin eliminated
- 02
02
Order fulfilment & outbound
Releases orders into waves by carrier cutoff, coordinates the pick, and confirms carrier handoff so loads ship on time and rush orders past cutoff still make pickup.
See the operator−55% of outbound coordination work off the team
- 03
03
Inventory & returns management
Runs cycle counts, reconciles WMS records to physical stock, and processes RMAs from label scan to disposition so phantom inventory gets caught before a client does.
See the operator−50% of inventory exception work off the team
- 04
04
Client billing & reporting
Pulls storage, handling, and accessorial activity per client, generates the invoice on cycle, and reconciles disputed charges against WMS history with the pallet-level evidence attached.
See the operator−70% of billing prep time reclaimed
The after
The desk runs itself, and the team handles the exceptions that actually need them.
Receiving, outbound, inventory, and billing run continuously on your own systems. The operators do the matching, chasing, and reconciling; your people step in only on the calls that need a human.
- Discrepancies caught and resolved at the dock, not three weeks later in a billing dispute
- Invoices that capture every storage and accessorial charge, on cycle, with evidence attached
- New clients and peak volume absorbed without adding back-office headcount
The operators in detail.
What each does, its purpose, and the performance you can expect. See the full catalogue.
4 / 4 operators
| № | Operator | Industry | Sub-industry | Description | Purpose | Exp. performance | Example |
|---|---|---|---|---|---|---|---|
| 001 | Inbound & receiving operations | Logistics | Warehousing & 3PL | Owns the inbound desk — ASN matching, receiving, discrepancy resolution — end to end | Inventory accurate and putaway without supervisor intervention | −50% of receiving admin eliminated | Shipment arrives with count discrepancy — validates against PO, files claim, updates WMS |
| 002 | Order fulfilment & outbound | Logistics | Warehousing & 3PL | Owns order release, pick coordination, and carrier handoff end to end | Orders shipped on time with zero manual queue management | −55% of outbound coordination work off the team | Rush order arrives after cutoff — evaluates capacity, expedites pick, secures late carrier pickup |
| 003 | Client billing & reporting | Logistics | Warehousing & 3PL | Owns client invoicing, activity reporting, and billing disputes end to end | Clients billed accurately on cycle without manual compilation | −70% of billing prep time reclaimed | Client disputes storage charge — pulls pallet history, reconciles, issues corrected invoice |
| 004 | Inventory & returns management | Logistics | Warehousing & 3PL | Manages inventory accuracy, cycle counts, and returns processing end to end | Inventory records match physical stock at all times | −50% of inventory exception work off the team | Client reports phantom inventory — investigates WMS, reconciles discrepancy, adjusts and reports |
Put your 3PL desk on operators
Pick the desk that costs you the most people and watch it run live in 24 hours, on your own WMS.