Billing & change orders · Specialty trades (glazing, drywall, flooring)
Price every change and collect on it.
The crew works added scope and field conditions before anyone prices them, and the change order request sits unsubmitted for weeks. Pay applications go in light, retention aging.
The reality
Work done off-contract is work done for free.
The GC issues a bulletin or the field hits an unforeseen condition, and the crew does the extra glazing or wall work to keep moving. Pricing for the change event lags, the change order request never goes to the GC, and it never lands on the monthly pay application. Cash sits unbilled, and by the time anyone circles back, the work is a memory and the markup is contested.
The operator owns billing end to end. It prices each change event off the contract unit rates, submits the change order request to the GC with cost backup the day the scope is known, tracks it through the GC and owner approval cycle, and rolls the executed change into the next pay application — so every change is captured, billed, and collected, retention included.
How the operator runs billing & change orders
COR 14 · Pricing
pricing- GC bulletin 12 scope captured
- Added curtain wall SF quantified
- Priced at contract unit rates
01Price the change event
Captures the bulletin or field condition, quantifies the added scope, and prices it off the contract unit rates.
COR 14 · Approval
tracking- COR submitted with cost backup
- GC PM review — no questions
- Owner sign-off chased for G701
02Submit the COR, track to executed CO
Sends the change order request with cost backup to the GC the day scope is known, then follows it through the GC and owner approval cycle.
Pay app 09 · Billing
collecting- Executed G701 added to G703
- G702 pay app submitted to GC
- Retention release followed up
03Bill and collect
Rolls the executed change into the next pay application and tracks the receivable, retention included, to deposit.
The outcome
−50% days from change event to COR submission
Every change priced, submitted, and collected.
- No extra work done off-contract without a priced change order request
- Executed changes rolled straight into the next G702/G703 pay application
- Retention and aging receivables chased, not written off
Common questions
Billing & change orders
- What does the Billing & change orders operator do?
- The operator owns billing end to end. It prices each change event off the contract unit rates, submits the change order request to the GC with cost backup the day the scope is known, tracks it through the GC and owner approval cycle, and rolls the executed change into the next pay application — so every change is captured, billed, and collected, retention included.
- What impact does the Billing & change orders operator have?
- −50% days from change event to COR submission. Every change priced, submitted, and collected.
- How does the Billing & change orders operator work?
- Captures the bulletin or field condition, quantifies the added scope, and prices it off the contract unit rates. Sends the change order request with cost backup to the GC the day scope is known, then follows it through the GC and owner approval cycle. Rolls the executed change into the next pay application and tracks the receivable, retention included, to deposit.
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