Billing & revenue operations · EV charging operations
Pay hosts accurately, every period, on time.
Session CDRs never reconcile cleanly to the processor, and host revenue-share math drifts across tariffs. One disputed session holds the entire payout run hostage.
The reality
Host payouts are a reconciliation problem.
Every payout starts with raw session data — CDRs from the CMS, kWh dispensed, the tariff applied, the processor settlement. They never line up cleanly. A failed transaction settles late, a session prices against the wrong tariff, a host's revenue-share percentage changed mid-month, and one disputed charge stalls the entire payout run.
The operator owns the period close end to end — reconciles session CDRs against the processor, applies each host's revenue-share terms and tariff, resolves disputed sessions, then issues the host report and processes the payout.
How the operator runs billing & revenue operations
Period 2026-05 · Reconciliation
reconciling- CDRs pulled — 4,820 sessions
- Processor settlement matched
- 12 late settlements — flagged
01Reconcile session data
Matches CMS session CDRs against the payment processor settlement, flagging failed, late, or duplicated transactions.
Host HST-031 · Revenue share
calculating- Tariff applied per session
- Revenue-share % confirmed
- Disputed session — resolved
02Calculate host share
Applies each host's revenue-share terms and the correct tariff per session, resolving disputed charges before the total is set.
Payout PO-2206 · HST-031
processing- Host report generated
- Net amount confirmed
- Payout processed
03Issue report & payout
Generates the host revenue report, confirms the net amount, and processes the payout for the period.
The outcome
−65% of billing-ops work off the team
Hosts paid accurately and on time every period
- Session CDRs reconciled to the processor before any payout runs
- The right tariff and revenue-share applied to every session
- Disputed sessions resolved without holding up the whole period
Common questions
Billing & revenue operations
- What does the Billing & revenue operations operator do?
- The operator owns the period close end to end — reconciles session CDRs against the processor, applies each host's revenue-share terms and tariff, resolves disputed sessions, then issues the host report and processes the payout.
- What impact does the Billing & revenue operations operator have?
- −65% of billing-ops work off the team. Hosts paid accurately and on time every period
- How does the Billing & revenue operations operator work?
- Matches CMS session CDRs against the payment processor settlement, flagging failed, late, or duplicated transactions. Applies each host's revenue-share terms and the correct tariff per session, resolving disputed charges before the total is set. Generates the host revenue report, confirms the net amount, and processes the payout for the period.
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