Marine insurance claims · Shipowners & vessel operators
Claims progressed and recovered without a dedicated claims department.
Builds P&I and H&M claim files with the club and underwriters, drives correspondence to settlement. Today it runs on people — checking, chasing, and keying it by hand, one case at a time.
The reality
Builds P&I and H&M claim files with the club and underwriters, drives correspondence to settlement.
Crew injury reported at sea — notifies the club, gathers medical and incident evidence, opens the file inside the notice period. That is the shape of the work, over and over — and every case is a person’s time.
An Evos operator owns that loop end to end: it marine insurance claims runs the job without a person driving each step, on the systems your team already uses.
How the operator runs marine insurance claims
Shipowners & vessel operators · Intake
detected- Crew injury reported at sea
- Context assembled
01Pick up the work
Watches the systems and channels where the work lands, and picks it up the moment it appears.
Shipowners & vessel operators · In progress
running- Crew injury reported at sea
- Notifies the club
- Gathers medical
02Work it end to end
Runs the core of the job — the decisions and actions — without a person driving each step.
Shipowners & vessel operators · Resolved
done- Opens the file inside the notice period
- Written to system of record
03Close it out
Resolves the case and writes the result back to your systems of record, with a full trail.
The outcome
−40% of claim-file admin off the team
Claims progressed and recovered without a dedicated claims department.
- Crew injury reported at sea — without a person driving it
- Handled on the systems your team already uses
- A full, auditable trail on every decision
Common questions
Marine insurance claims
- What does the Marine insurance claims operator do?
- An Evos operator owns that loop end to end: it marine insurance claims runs the job without a person driving each step, on the systems your team already uses.
- What impact does the Marine insurance claims operator have?
- −40% of claim-file admin off the team. Claims progressed and recovered without a dedicated claims department.
- How does the Marine insurance claims operator work?
- Watches the systems and channels where the work lands, and picks it up the moment it appears. Runs the core of the job — the decisions and actions — without a person driving each step. Resolves the case and writes the result back to your systems of record, with a full trail.
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